These General Terms and Conditions (hereinafter referred to as “GTC”) apply to all contracts for the use of AI-powered services from ramp.app, which are concluded between C Ring GmbH (hereinafter referred to as “Provider”) and the customer (hereinafter referred to as “User”).
Divergent, opposing, or supplementary terms and conditions of the User will only become part of the contract if the Provider has expressly agreed to their validity in writing.
The Provider makes AI-powered services available to the User via the ramp.app platform, in particular:
The exact scope of services is determined by the selected pricing tier and the features available on the platform.
The contract is concluded through the registration of the User and the confirmation by the Provider. By registering, the User submits a binding offer to conclude a usage agreement.
The User undertakes to provide truthful and complete information during registration and to keep this information up to date.
The Provider grants the User a non-exclusive, non-transferable right to use the services for the duration of the contract.
The User may only use the services for their own lawful purposes. Sharing login credentials with third parties is not permitted.
The prices displayed on the platform at the time of order apply. All prices include the applicable statutory value-added tax.
Billing is carried out monthly or annually in advance, depending on the selected plan. Payment is made through the payment methods offered on the platform.
The User undertakes to:
The Provider undertakes to process all personal data of the User in accordance with the applicable data protection regulations. Details can be found in our Privacy Policy.
Important: We do not sell your data and do not use your conversations for training AI models.
The Provider strives to ensure the highest possible availability of the services. However, a 100% availability cannot be technically guaranteed.
Scheduled maintenance work will be announced whenever possible and carried out outside of regular business hours.
The Provider is liable without limitation for intent and gross negligence as well as for injury to life, body, or health.
In the case of slight negligence, the Provider is only liable for the breach of a material contractual obligation (cardinal obligation). In this case, liability is limited to the typical, foreseeable damage.
Liability for data loss is limited to the typical recovery effort that would have been incurred if regular and risk-appropriate backup copies had been made.
The contract term is determined by the selected plan (monthly or annual). The contract is automatically renewed for the respective term unless terminated before expiration.
Termination can be made at any time via the platform or by email to hello@ramp.app.
The right to extraordinary termination for good cause remains unaffected.
Ramp.app is an AI-powered platform. All content generated through the platform is produced by Large Language Models (Anthropic Claude, OpenAI GPT, among others) and is not authored by humans. AI-generated content may contain errors and always requires human review.
The User is expressly informed about the use of AI technologies upon first use. Details about the AI systems employed can be viewed at any time in the Privacy Policy and in the privacy settings of the user account.
The use of the platform for the following purposes is expressly prohibited without a separate written agreement and the conduct of a Fundamental Rights Impact Assessment (FRIA):
In the event of a violation of this provision, the Provider reserves the right to terminate the contract without notice and to claim damages.
Insofar as the User processes personal data in the course of using the platform and C Ring GmbH acts as a processor within the meaning of Art. 28 GDPR, a separate Data Processing Agreement (DPA) will be concluded.
The DPA can be viewed and accepted via the company settings in the user account or requested by email at datenschutz@ramp.app.
The Provider reserves the right to change these Terms and Conditions. Changes will be communicated to the User at least 30 days before they take effect via email.
If the User does not object to the validity of the new GTC within 30 days of receiving the notification, the amended GTC shall be deemed accepted.
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
The exclusive place of jurisdiction for all disputes arising from this contractual relationship is Cologne, insofar as the User is a merchant, a legal entity under public law, or a special fund under public law.
Should individual provisions of these General Terms and Conditions be or become ineffective, the validity of the remaining provisions shall remain unaffected.
Last updated: April 21, 2026